Privacy Policy

Who we are

Website URL: www.proconnectdigital.com
Company Name: ProConnect Digital
Contact Information: info@proconnectdigital.com

What Personal Data We Collect and Why We Collect It

Personal Data:

  • Name and Email Address: Collected for communication purposes.
  • Personal Account Preferences: To tailor user experiences.
  • Transactional Data: For purchase information and billing.
  • Technical Data: Such as cookies, for website functionality and analytics.

Reasons for Collection:

  • To provide and improve our services.
  • To communicate with users.
  • For legal compliance and business analysis.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

Information submitted through contact forms is retained for a certain period for customer service purposes but is not used for marketing purposes without explicit consent.

Cookies

Our website uses cookies to:

  • Keep track of user preferences.
  • Analyze user behavior on our site.
  • Provide a seamless user experience.

Analytics

We use Google Analytics to collect anonymous data about website usage. Users can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Who we share your data with

We share site data with:

  • Cloud-based services for data storage.
  • Payment processors for transaction handling.
  • Third-party service providers for analytics and marketing.

How long we retain your data

Contact Form Entries: Retained for six months.Analytics Records: Retained for one year.Customer Purchase Records: Retained for ten years.

What rights you have over your data

You have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Object to data processing.
  • Request data portability.

Where your data is sent

Data collected on our site may be transferred outside the European Union. We ensure that data is safeguarded to European data protection standards through agreements like Privacy Shield or model contract clauses.

Contact Information

For privacy-specific concerns, contact us at hello@proconnectdigital.com.

Additional Information

How We Protect Your Data

We use encryption, two-factor authentication, and staff training in data protection to secure user data.

What Data Breach Procedures We Have in Place

We have internal reporting systems and contact mechanisms to deal with potential or real data breaches.

What Third Parties We Receive Data From

We may receive user data from third parties, including advertisers, to enhance our services.

What Automated Decision Making and/or Profiling We Do With User Data

We do not engage in automated decision-making or profiling with user data.

Industry Regulatory Disclosure Requirements

We comply with all relevant industry regulatory requirements concerning data privacy and protection.

Freelancers and Third-Party Service Providers

ProConnect Digital may work with freelancers or third-party service providers to achieve the best possible marketing results. Clients must not engage with these freelancers, third-party providers, or ProConnect Digital employees directly. In case of agreement termination, clients must not approach ProConnect Digital employees or freelancers for direct engagement.